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TERMS & CONDITIONS

 

Introduction

First, we would like to thank you for visiting our web site. By using ustasafety.com and affiliated web sites, you agree with following terms and conditions. If you think that you do not agree with these terms and conditions please stop using this web site. All articles, images and informations on this web site are protected by US Copyright Law and the use of them is at your own responsibility. Unauthorized use of any article of this web site is prohibited. Any contents on this web site might be removed, terminated, changed or updated without any reason or prior notice.

 

Limited Liability

 

We reserve the right to refuse or terminate any sales activity for any products listed on this web site at the incorrect price, wrong image or discontinued items without prior notice. We do not guarantee that product descriptions, prices, images such like contents on this web site is error free, complete, accurate or current. We or our suppliers shall not be liable for any damages, including but not limited to any lost or profits or business opportunities or reputation, result of use or inability to use the articles and products on this web site.

 

Pricing

 

USTA SAFETY offers fair, reasonable and competitive wholesale prices as manufacturer for federal and state government offices, military, police and fire departments, municipalities, schools, churches, public and non profit organizations, special event organizers and private companies.All prices are in US Dollar and FOB at our distribution facilities in State of New York / New Jersey. All prices and offers are subject to change without any notice.

 

Ordering

 

We accept order requests in writing via official email or fax. Currently we can only accept wholesale order requests at minimum quantities. Special or customized orders are subject to special agreements. All orders are subject to prior approval by us. Buyers must to complete necessary order requirements for approval. We may refuse to accept any order for any reason. Order minimums, quantities and specifications are subject to change without notice. All order related materials which are designed by us or supplied by customer shall remain as our property.

 

In the event of the order requests, buyers consent that we can use their all logos, articles, trademarks, service marks, trade names, and all other related artwork to be prepared order. We reserve the right to use any order related artworks and samples in promotional applications.

 

Taxes

 

USTA SAFETY is operating its business at State of New York at this time. We reserve the right to add standard sales or local taxes where required. If you have reseller or tax exempt, you must submit your official tax exempt certificate with your order for billing purposes.

 

Payments

 

We accept all major credit cards, debit cards, business and cashier's checks, wire transfers in US Dollars. Buyers are responsible for all payments which are related their orders. We reserve the right to charge all payments from buyer and/or their affialities which are related orders. Certain amount of deposit payment might be required depending on your order requirements, remaining balance of order must be paid upon delivery. Failure to pay for any order related due may result to take any and all legal actions and collection methods to collect the unpaid balance. Besides, all costs, fees and expenses of collection efforts will be paid by buyer.

 

Shipping Policy

 

We recommend to our customers arrange to pick up the order shipments from our distribution facilities with their own courier or freight forwarders which is the most convenient and less expensive way for buyers who are responsible to pay for all shipping and handling costs of their orders. Unless the buyers request otherwise, we ship orders using the least expensive and convenient way possible as "prepaid" and we will add the shipping costs to buyers invoice. Shipping quotes that given by us are estimated costs of delivery depeneding on information that you provide us therefore costs may change by freight fowarder upon delivery. Buyers will take all responsibilities of their orders after they shipped from our warehouse. Shipped orders can not be cancelled. Refused orders are subject to our return policy. Orders may ship from various warehouse locations therefore delivery dates may vary.

 

As the nature of wholesale business, most of our products need to deliver by freight forwarders because of their weight and height dimensions. Buyers are responsible for unloading their products from freight forwarder's vehicle. The unloading of heavy/oversized shipments from the vehicle may need special handlig way such like lift gate, fork lift, pallet lifter, truck dock, etc. Delivery drivers are not required to assist unload products from vehicle. Buyers have to consider delivery time and unloading options at delivery piont and indicate their special needs at the time of order. We reserve the right to apply any additional charges on your account if the buyers are unable to receive their shipment.

 

Buyers are responsible to inspect their orders immediately at the time of the delivery. Any shortages or damages are determined upon delivery, it must be indicated on the delivery receipt and have the driver sign all copies to acknowledge the situation. If the shortage or damage is due to the freight forwarder, a claim must be filed with the freight forwarder. We reserve the right to refuse all claims about any shortages or damages not clearly stated on delivery receipt or reported after the driver has left from your warehouse. All shortage or damage claims must be reported immediately by phone and send to us via fax or e-mail, with supported documentation such like delivery receipt, invoice, related photos.

 

Return Policy

 

Customer satisfaction is extremely important to us. If you think that you are not satisfied with products that you purchased, you may return them in 15 days after shipment, in original packaging, unused and in resalable condition with proof of purchase. We accept returns with prior approval by us, unapproved returns may be refused or returned back at buyer's expense. Buyers are responsible for all shipping costs on returns back and forth. Returned products must send as prepaid, insured and with shipper's tracking number to prove that your returned products received by us.

 

Minimum 25% restocking fee will apply to all returns. Special products and customized orders unfortunately are not returnable, unless, a defect in production is obviously present as reasonably determined and approved by us. We can not issue refunds for any product that has been installed or used in any way. If any returned item is determined to be damaged due to usage, negligence or acts of nature, credit for that item will be refused. Refund will be issued as crediting to payment account or exchange after aprroved return inspected and received by us. Refund amount is subject to additional charges ocurred on return process.

 

We can not accept return requests for orders internationally shipped outside the US because of the shipping expenses back and forth from international addresses.

 

Limited Warranty


Products on our web site are provided “as is” and shall be free of defects in material and workmanship for the warranty period, in effect at the date of purchase. Product warranty period variable from product to product and specific warranty information enclosed in order documents.

 

This warranty can not be applicable in the event of the misapplication or misuse of the buyer. The warranty expressly excludes and does not cover damage to any product, which is caused by the specifically misuse, alternation, incorrect installation, vandalizm, improper handling, exposure to the hazardous chemicals, natural disasters, fire, flood, hail, storm or such like improper use. Buyer can return any products that determined as defective in material or workmanship accordingly the our return policy.

 

The foregoing warranties above are in place of all other warranties, stated or implied and USTA SAFETY particularly disclaims any other product warranties including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

 

Thank you for your interest to USTA SAFETY. Please feel free to contact with us about any issue or claim related these terms and conditions.

 

Sincerely,

 

USTA SAFETY

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